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Moose Lake, Minnesota

Preparing for COVID-19

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March 20, 2020

Mercy Hospital is following the screening and treatment guidelines developed by the CDC and the Minnesota Department of Health in preparing to care for any potential patients with COVID-19.

Mercy is working in collaboration with other local health care providers and is committed to protecting the health of all who come to our facility.  Important information for the community includes:

Call Ahead

Symptoms may start 2-14 days following exposure and include:

  • Fever
  • Cough
  • Shortness of breath

If you are concerned about your symptoms, call ahead:

  • Call the Minnesota Department of Health Coronavirus Hotline: 651-201-3920 or 1-800-657-3903, 7 a.m. to 7 p.m.
  • Call your health provider. Your provider will work with you to determine whether you should be tested for COVID-19 and may only recommend testing if you meet certain criteria.
  • You may be asked to isolate at home and monitor your symptoms at the direction of your provider.
  • We want to be sure you are receiving the right care in the right location. Based on your symptoms, you may not need to come to a hospital or clinic. Hospital care needs to be preserved for those who are acutely ill.

We all have a role to play in slowing the spread of COVID-19 in our communities.

  • All Minnesotans are encouraged to limit time spent in locations that do not allow social distancing of six feet per person.
  • By making healthy choices and practicing social distancing, we each can help break the chain of transmission.

Mercy is also taking the following actions:

  • Mercy’s Main Entrance will be closed on weekends until further notice. Patients and visitors must use the Emergency Room Entrance from 9 p.m. Fridays—6 a.m. Mondays.
  • Elective surgeries and non-essential procedures are being postponed, in line with Gov. Walz’s executive order and guidance from the CDC and Centers for Medicare and Medicaid. This includes non-essential appointments in imaging and lab. Sleep lab studies are also cancelled. At the present time, we will continue to schedule certain PT, OT, Speech and Cardiopulmonary visits. The therapist/clinician will triage each situation and determine best direction for the patient.
  • Only one visitor/support person per patient will be allowed for any hospital and Emergency Room visit.
  • Parents are asked not to bring children to parental appointments and siblings to other sibling appointments to help ensure the safety and health of all.
  • All non-essential community meetings and classes at the hospital are cancelled until further notice, including support groups.
  • Mercy’s Courtyard Café is closed to the public.
  • Mercy Wellness Center is closed until further notice.
  • The Copper Leaf Gift Shop is closed and volunteers suspended until further notice.

This is an evolving situation and additional changes are expected.

Additional steps you can take

Practice good hygiene habits to prevent illness.

  • Wash your hands thoroughly with soap and water.
  • Stay home when you are sick.
  • Cover your cough.

Stay informed

For the latest information and recommendations, go to: